Support

Getting your origin allowlisted

Writes are refused from origins we do not recognise, so before a booking integration can go live we need the exact origin it will run on — scheme and host, no path:

https://www.harbourwaste.com.au

Email developers@ops25.com with that origin, the organisation you are integrating for, and whether you need a staging origin allowlisted as well. Staging origins are fine; we would rather you tested somewhere than on production.

Reporting a problem

Include the request path, the status you got back, the error message verbatim, and roughly when it happened. If it was a booking, the order reference is the fastest way for us to find it.

Do not send us customer personal details, card data, or credentials. We do not need them to diagnose anything on this hub.

Asking for something that does not exist

Genuinely useful. The roadmap is ordered by what integrators ask for, and the items at the top got there because somebody wrote in describing what they were trying to build. Describe the outcome you want rather than the endpoint you imagine — it is often already possible a different way.